Frequently Asked Questions
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Accounts and Subscriptions
| Appointment Scheduling
| Client Billing
| General
| Referral Program
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Top CoachAccountable™ FAQs
- Is this a long-term commitment? How do I cancel?
- Which online systems can I use for accepting client invoice payments?
- I have a client in a different time zone than me, will this work or is this going to be a hot mess?
- Can my CoachAccountable appointments be made to show up on my Apple Calendar/Google Calendar/Outlook/etc?
- I'm not in the United States. Can I change my country, time zone and/or currency?
- What is the Referral Program?
- How secure is my data?
- How does appointment scheduling work?
- If I make a client inactive, do they still count towards my the client limit of my subscription plan?
- Does my browser affect the performance of the CoachAccountable system?
Accounts and Subscriptions
See All
- Is this a long-term commitment? How do I cancel?
- If I make a client inactive, do they still count towards my the client limit of my subscription plan?
- What types of payment do you accept? Can you invoice me?
- How do upgrades/downgrades work?
- How does the billing cycle work?
Appointment Scheduling
See All
- I have a client in a different time zone than me, will this work or is this going to be a hot mess?
- Can my CoachAccountable appointments be made to show up on my Apple Calendar/Google Calendar/Outlook/etc?
- How does appointment scheduling work?
- What happens if a client schedules themselves in when I'm not actually available?
- What about appointment cancellations?
Client Billing
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- Which online systems can I use for accepting client invoice payments?
- How does client billing work?
- Does my invoice link directly to Stripe/Square? How does the invoice I send get clients to making payments online?
- Can I record a payment without creating an invoice first?
- Can I schedule invoices?
General
See All
- I'm not in the United States. Can I change my country, time zone and/or currency?
- How secure is my data?
- Does my browser affect the performance of the CoachAccountable system?
- Reminders and Alerts via text message sound great. How do I enable that?
- I'm traveling abroad but I've got a US cell and can text with it. Can I get texts from CoachAccountable?
Referral Program
See All
- What is the Referral Program?
- How much can I earn as an referral partner?
- What happens if someone clicks through my link but doesn’t sign up right away?
- How does a Member subscription get linked to me as an Referral Partner?
- How does someone get noted as being referred by me?