Zero Sales Pressure. (No sales, actually.)
This is your chance to describe a recurring experience you strongly
dislike, in as much or as little detail as you are willing to. The
whole point is for you to be heard and understood.
In
the 20th minute, I'll check if it's okay that I go quiet for 60 seconds
and invite you to do the same. I do that to offer you space and privacy
to assess for yourself whether you feel safe and curious enough to even
want to explore possible futures.
We coud take the 10 minutes we
have left to look at how much or how little relief I might be able to
guarantee you on the very short term.
Curiosity does not obligate follow-through: I expect you to sleep on any decision.