| 01:21 | Highlights of What Got Added in 2019 |
| 14:37 | Feature Request Do's and Don'ts |
| 29:57 | Implementing SMS Outside of North America |
| 34:40 | There's No Need to Suffer In Silence |
| 39:58 | Confidential to Would-be Acquirers of CA |
| 41:40 | Getting Clients to See the Value of CA |
| 50:27 | How can I contribute to CA, how can CA contribute to me? |
Deliver better programs. To more people. With less work.