2020's been quite a year, but CA moved significantly forward all the same. In our year-end review we recap improvements, introduce a contest for designing a dashboard, and have a community town hall, including the fielding of submitted questions and a spirited discussion on many topics.
00:48 - Highlights of What Got Added in 2020
07:11 - Community Town Hall Q & A
22:45 - Process for implementing CA into your Practice
35:09 - CoachAccountable as a CRM
45:07 - On App Dashboards / a Contest
51:17 - A Shout Out to Would-be Acquirers of CA
55:13 - Looking ahead to 2021
An in-depth community open discussion begins at 56:20. Among other things we go deep into how CA handles prospective clients (1:11:32), with a nice account of how CA has markedly increased conversion rates starting at 1:20:18.
Like last year, a few more features and enhancements got added as a result of community feedback, and my thanks to all for weighing in. As a response to one question in particular I'm happy to share this guide to making a welcome video for new clients.