Availability Setup

By setting your weekly availability, you tell the system when, in a typical week, you are open to receiving appointment bookings or requests from clients. 

You can set up your availability by navigating to Settings >> Appointment Config >> Typical Availability. You'll get to a screen that looks like this:
Once your availability is set up, you can preview it as your clients see it by clicking the Preview Availability button. Select the type of appointment you wish to preview, select the date, and your available times for that day will show up.
If there's a day or time that you think should be showing available but isn't, click the link 'Wait a sec, some other time should be showing as available...' to why it isn't showing.

Custom Availability Setup for Appointment Types

You’ve also got the option to override this availability for any given Appointment Type.  When setting one up, select "Follow this weekly availability schedule" within the Visibility section:

As you can see in this example, for the “30 Minute Coaching Call” type of appointment we’ve elected to make this available for clients to schedule on Mondays, Thursdays, and Fridays.


There are a couple of scenarios in which this more fine-grained control of your availability comes in handy.


You might, for example, do certain appointments face to face, and you’re only at a given location on certain days.  So you might offer the “In-person – Downtown” appointment type only on Tuesdays and Thursdays, and the “In-person – Riverside” appointment type only on Mondays, all while having your phone-based appointment types available any day during the week.


Another example is if you’re coaching multiple programs, and, for the sake of keeping more in the flow of the material you are coaching, offer appointments for Program A only on Mondays and Wednesdays and appointments for Program B only Tuesdays and Thursdays.


Finally, you can add exceptions to this availability by syncing with your calendar of choice. Normally available on Friday but have a haircut this week? No problem, CoachAccountable will grab your schedule from your GoogleOutlook, or other calendar.

See within: